Accessibility Statement
ACCESSIBILITY
Talavera Accessibility Statement
OUR COMMITMENT TO ACCESSIBILITY
Talavera is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (833) 283-0010 or email our team at Hello@talaverapalmsprings.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
PROPERTY ACCESSIBILITY INFORMATION
ROOM ACCESSIBILITY INFORMATION
Fountain Hacienda is available with a king bed
TV closed captioning available
Removal of obvious obstacles
Bellman assistance available
Lever type door handles
Accessible light switches and power outlets
BATHROOM ACCESSIBILITY INFORMATION
Roll in showers with bars for bath, shower and toilet
Built in shower chair (additional shower chairs available upon request from Housekeeping)
Handheld shower wand
Wheelchair accessible vanities
HOTEL ACCESSIBILITY INFORMATION
Electronic check-in process
No-step lobby access
Main and side entrances are wheelchair accessible
Accessible parking directly in front of Fountain Hacienda
Accessible common areas
Our website allows guests the means to locate and book rooms with accessibility features. To assist our guests:
Hotel accessibility features can be seen when viewing our website.
Room descriptions include accessibility features.
WEBSITE ACCESSIBILITY
We are providing more accessible web content through:
Staff and resources that focus on digital accessibility.
Performing accessibility testing and analysis of new and updated web content along with outside support on a regular basis.
Training our web content teams and requiring our partners to make accessible design and development a fundamental element of all web content.
Including accessibility analysis when we procure third party systems or upgrades to existing systems.
Our goal is to surpass the expectation of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:
WEBSITE ACCESSIBILITY
hello@talaverapalmsprings.com
For technical accessibility issues, contact our support team. Call 833-283-0010.
Please send any comments or questions to the address below:
Talavera Palm Springs
375 W Arenas
Palm Springs, CA 92262
